Privacy Policy

1.1 Information You Provide Directly

• Account registration information (name, email, phone, date of birth)
• Profile information (photos, gender, bio, interests, relationship preferences, lifestyle tags)
• Voice prompts and audio recordings you create for your profile
• Messages, chats, and communications with other users
• Payment and transaction information when purchasing subscriptions
• Identity verification data (selfie photos for liveness verification)
• Reports, feedback, and support correspondence

1.2 Information Collected Automatically

• Device information (model, OS, unique identifiers)
• Log data (IP address, access times, pages viewed, app crashes)
• Location data (with your permission, for matching purposes)
• Usage data (features used, swipe patterns, time spent)
• Network information (mobile carrier, connection type)

1.3 Information from Third Parties

• Social accounts you choose to link (e.g. Instagram, Spotify)
• Payment processors (transaction confirmation, but not full payment details)
• Analytics partners (aggregated usage statistics)

We use the information we collect to:

• Create and manage your account and profile
• Provide, maintain, and improve the Service
• Power our AI-driven neural matching algorithm
• Process your liveness verification
• Facilitate communication between matched users
• Process payments and manage subscriptions
• Send service-related notifications
• Detect, investigate, and prevent fraud, abuse, and policy violations
• Moderate content using AI scanning and human review
• Analyze usage patterns to improve features
• Comply with legal obligations and enforce our Terms of Service

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Other Users: Your profile (name, age, photos, bio, interests, voice prompts) is visible to other users as part of the matching experience.
• Service Providers: Trusted vendors who assist with hosting, analytics, payment processing, customer support, and content moderation.
• Legal Requirements: When required by law, subpoena, or court order, or to protect rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share specific information.

We implement industry-standard security measures, including:

• End-to-end encryption for all messages
• AES-256 encryption for data at rest
• TLS 1.3 for all data in transit
• Regular security audits and penetration testing
• Access controls and employee security training
• Cloud infrastructure with SOC 2 Type II compliance

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

We retain your data only as long as needed:

• Account Data: Until you delete your account.
• Messages: Up to 90 days after deletion by both parties.
• Verification Data: Biometric verification images deleted within 24 hours of processing.
• Payment Records: 7 years for tax and legal compliance.
• Usage Logs: 12 months for analytics and security.

When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request your data in a machine-readable format.
• Opt-Out: Opt out of marketing communications at any time.
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis.

To exercise any of these rights, contact us at radiantappinfo@gmail.com or through in-app settings.

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you interact with our website
• Analyze traffic and usage patterns
• Improve content and user experience

You can control cookies through your browser settings.

Our Service may integrate with or contain links to third parties:

• RevenueCat: Subscription and payment management
• Firebase: Authentication, analytics, cloud messaging
• Google Maps: Location-based services
• Sentry: Error reporting and performance monitoring

These services have their own privacy policies. We are not responsible for the privacy practices of third-party services.

Roselle is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we discover that a child under 18 has provided us with personal information, we will immediately delete it. Contact us at radiantappinfo@gmail.com if you believe a child under 18 is using our Service.

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We ensure appropriate safeguards are in place — including Standard Contractual Clauses approved by the European Commission — to protect your data during international transfers.

If you are a California resident, you have additional rights:

• The right to know what personal information we collect, use, and disclose
• The right to request deletion of your personal information
• The right to opt out of the sale of personal information (we do not sell your data)
• The right to non-discrimination for exercising your privacy rights

To make a request, contact us at radiantappinfo@gmail.com.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page, updating the "Last updated" date, and sending an in-app notification.

If you have questions or concerns about this Privacy Policy: